Terms of service
Last updated: 21 June 2026
Welcome to Ninestone Corner. These Terms of Service explain the terms that apply when you visit https://ninestonecorner.com, browse our shop, or purchase products through the site.
By using this website, you agree to these Terms. If you do not agree with them, please do not use the website.
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About Ninestone Corner
Ninestone Corner is a dark fantasy and tabletop-inspired shop offering made-to-order merchandise, including apparel, mugs, notebooks, canvas prints, and related items.
The website is operated using Fourthwall. Product checkout, payment processing, order fulfilment, shipping, returns, refunds, and order-related customer support are handled by Fourthwall as our Merchant of Record and merchandising partner.
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Eligibility
You must be at least 13 years old to use this website.
To place an order, you must be legally able to enter into a purchase contract in your country or region. If you are under 18, you should only place an order with the permission of a parent or guardian.
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Products
We aim to describe and display our products as accurately as possible. Product colours, print placement, sizing, and appearance may vary slightly depending on your screen, product type, production process, and supplier availability.
Most products sold through Ninestone Corner are made to order. This means the item is produced after your order is placed, rather than held as pre-made stock.
We may update, change, remove, or discontinue products at any time.
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Pricing, currencies, and promotions
Product prices are shown on the website and may be displayed in different currencies depending on your selected currency or location. The final price, shipping cost, taxes, and any available payment methods will be shown at checkout before you complete your order.
Prices may change at any time. Promotional offers, discount codes, and launch offers may be changed, paused, or withdrawn without notice. Discounts are only valid according to their stated terms and may not be applied retrospectively to previous orders.
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Orders and payment
When you place an order, you will have the opportunity to review the products, price, shipping cost, taxes, and delivery details before completing checkout.
Payments are processed by Fourthwall and/or its payment partners. Available payment methods may vary depending on your location and the checkout options available at the time of purchase.
After placing an order, you should receive an order confirmation email. Please check the details carefully, especially your shipping address.
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Cancellations and order changes
Because products are made to order, orders can usually only be cancelled or changed before they go into production.
If you need to cancel or amend an order, please use the link provided in your order confirmation email as soon as possible. Once an order has gone into production, it may not be possible to cancel it or make changes.
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Shipping and delivery
Shipping options, costs, and estimated delivery times are shown at checkout where available.
Made-to-order products require production time before they are shipped. Production and delivery estimates are not guarantees and may vary depending on the product, destination, carrier, supplier, customs processing, holidays, and other factors outside our control.
You are responsible for providing a complete and accurate shipping address. Ninestone Corner and Fourthwall are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
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International orders, duties, and customs
Ninestone Corner ships internationally where available through Fourthwall’s fulfilment network.
International orders may be subject to import taxes, duties, customs fees, handling fees, or other charges imposed by your country or local authorities. These charges vary by country and are not always possible to calculate in advance.
If these charges apply, they are your responsibility.
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Returns, refunds, and quality issues
We want you to be happy with your order.
Because products are made to order, we do not usually accept general returns, size exchanges, or change-of-mind returns once an item has gone into production, unless required by applicable law.
If your product arrives damaged, misprinted, defective, or with a visible quality issue, please contact order support within 30 days of receiving your order. You may be asked to provide your order number and clear photos of the issue on a flat, well-lit surface.
If the issue qualifies, Fourthwall may provide a replacement, refund, or another appropriate resolution.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted in your country or region.
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Order support
Order-related questions, including shipping updates, address changes, cancellations, damaged items, returns, and refunds, are handled by Fourthwall.
For order help, please use the support link in your order confirmation email or the Contact page on the website. Support may be provided through a Ninestone Corner-branded Fourthwall support address.
For general brand enquiries, you can email info@ninestonecorner.com.
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Website accounts
The website may allow you to create or access an account to view order information or manage certain details. You are responsible for keeping your login details secure and for any activity that happens through your account.
If you believe your account has been accessed without permission, please contact support as soon as possible.
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Intellectual property
All Ninestone Corner designs, artwork, branding, text, graphics, images, logos, product names, and website content are owned by Ninestone Corner or used with permission, unless otherwise stated.
Buying a product does not give you ownership of the design or any intellectual property rights in that design. You may not copy, reproduce, modify, resell, distribute, or use our artwork, designs, branding, or website content for commercial purposes without written permission.
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Acceptable use
You agree not to misuse the website. This includes, but is not limited to:
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using the website for unlawful purposes;
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attempting to interfere with the security or operation of the website;
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copying, scraping, or reproducing website content without permission;
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impersonating another person or providing false information;
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attempting to access accounts, systems, or data without authorisation;
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uploading or transmitting viruses, malware, or harmful code;
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infringing the rights of Ninestone Corner, Fourthwall, or any third party.
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Third-party services and links
The website is powered by Fourthwall and may include third-party services, payment processors, social media links, embedded content, or external websites.
We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.
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Privacy
Please read our Privacy Policy for information about how personal information is collected, used, stored, and shared when you use the website or place an order.
By using the website, you acknowledge that your information may be processed by Ninestone Corner, Fourthwall, and relevant service providers as needed to operate the website, process orders, provide support, and fulfil legal obligations.
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Availability of the website
We aim to keep the website available and working properly, but we cannot guarantee that it will always be uninterrupted, secure, or error-free.
We may update, suspend, restrict, or discontinue any part of the website at any time.
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Disclaimer
The website and its content are provided on an “as is” and “as available” basis.
We make reasonable efforts to keep product information, pricing, availability, and website content accurate, but errors may occasionally occur. We reserve the right to correct errors, update information, or cancel orders where necessary, subject to applicable law.
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Limitation of liability
To the fullest extent permitted by law, Ninestone Corner will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or your purchase of products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including any rights you may have under applicable consumer protection laws.
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Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page.
The version of the Terms available on the website at the time you use the site or place an order will apply, unless otherwise required by law.
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Governing law and consumer rights
These Terms are intended to apply alongside any mandatory consumer rights or protections that apply to you based on your country or region.
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply.
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Contact information
The website is operated by Ninestone Corner.
For order-related help, please use the support link in your order confirmation email or the Contact page on the website.
For general enquiries, email info@ninestonecorner.com.