Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how Ninestone Corner (“Ninestone Corner,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit https://ninestonecorner.com, browse our shop, sign up for updates, contact us, or place an order.
Ninestone Corner is operated using Fourthwall, which provides our website, checkout, payment processing, order fulfilment, shipping, returns, refunds, and order-related customer support.
By using this website, you acknowledge that your personal information may be collected and processed as described in this Privacy Policy.
Information we collect
We may collect personal information directly from you, automatically when you use the website, and from service providers that help us operate the shop.
Information you provide to us
We may collect information you choose to provide, including:
your name;
email address;
shipping address;
billing details;
phone number, where needed for delivery or support;
order details;
messages you send to us;
newsletter or marketing preferences;
account information, if you create or access an account through the website.
Order and payment information
When you place an order, Fourthwall and its payment partners process the information needed to complete the transaction, fulfil the order, provide tracking, handle support, and process any returns or refunds.
This may include your name, email address, delivery address, billing information, payment details, order contents, transaction history, tax information, and customer support communications.
We do not directly store your full payment card details.
Information collected automatically
When you use the website, we and our service providers may automatically collect certain information, including:
IP address;
browser type;
device type;
operating system;
pages viewed;
links clicked;
referring website;
approximate location based on IP address;
date and time of visits;
interactions with the website, products, cart, checkout, or marketing content.
Cookies and similar technologies
The website may use cookies, pixels, tags, analytics tools, and similar technologies to:
make the website work properly;
remember your preferences;
support cart and checkout features;
understand how visitors use the website;
measure marketing performance;
improve products, content, and user experience;
show or measure advertising where applicable.
You can usually control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
How we use personal information
We use personal information to:
operate and maintain the website;
process and fulfil orders;
provide checkout, payment, shipping, tracking, returns, refunds, and support;
communicate with you about your order;
respond to enquiries;
send newsletters or marketing emails, where you have signed up or where permitted by law;
provide discounts, offers, or launch promotions;
improve the website, products, and customer experience;
understand website traffic and product interest;
prevent fraud, misuse, security issues, or unlawful activity;
comply with legal, tax, accounting, and regulatory obligations;
enforce our Terms of Service and other policies.
Marketing emails
If you sign up for the Ninestone Corner mailing list, we may use your email address to send updates, product launches, offers, and other brand news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
Even if you unsubscribe from marketing emails, you may still receive transactional emails related to orders, delivery, support, refunds, or account activity.
Legal bases for processing UK and EEA personal data
If you are in the United Kingdom or European Economic Area, we rely on the following legal bases where applicable:
Contract: to process and fulfil your order, provide customer support, and deliver the services you request.
Consent: where you sign up for marketing emails, accept non-essential cookies where required, or otherwise give consent.
Legitimate interests: to operate and improve the website, understand customer interest, prevent fraud, protect the website, respond to enquiries, and grow our business in a reasonable way.
Legal obligation: to comply with tax, accounting, consumer protection, regulatory, and legal requirements.
How we share personal information
We may share personal information with trusted third parties where needed to operate the website, process orders, provide support, market the shop, or comply with the law.
This may include:
Fourthwall
Fourthwall provides our website, ecommerce tools, checkout, payment processing, order fulfilment, shipping, returns, refunds, and order-related support.
Payment processors
Payment providers process payments securely and may collect billing and transaction information needed to complete your purchase.
Production, fulfilment, and shipping partners
Order information may be shared with suppliers, print partners, fulfilment centres, carriers, and delivery services so your order can be produced and shipped.
Email and marketing tools
If you sign up for updates, your email address and marketing preferences may be processed by email marketing or customer communication tools used by Ninestone Corner or Fourthwall.
Analytics and advertising providers
We may use analytics or advertising services to understand website performance, measure campaigns, improve the shop, optimise the website, support fraud and security purposes, and advertise our products or services.
We partner with Microsoft Clarity and Microsoft Advertising to capture how visitors use and interact with our website through behavioural metrics, heatmaps, and session replay. Website usage data may be captured using first-party and third-party cookies and other tracking technologies to determine the popularity of products or services and understand online activity.
Additionally, we may use this information for site optimisation, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Legal, safety, and business purposes
We may share information where necessary to comply with the law, respond to lawful requests, protect our rights, prevent fraud or abuse, enforce our terms, or protect customers and the website.
Business transfers
If Ninestone Corner is ever sold, merged, reorganised, or transferred, personal information may be transferred as part of that process.
International transfers
Ninestone Corner is available to customers in different countries, and the services used to operate the website may process information in the United States, United Kingdom, European Economic Area, or other locations.
Where required, we rely on appropriate legal safeguards for international transfers of personal information.
How long we keep personal information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
fulfilling orders;
providing support;
keeping business and tax records;
resolving disputes;
preventing fraud;
complying with legal obligations;
maintaining marketing preferences;
improving the website and business.
When information is no longer needed, we may delete it, anonymise it, or retain it only where legally required.
Your rights
Depending on where you live, you may have rights over your personal information, including the right to:
access the personal information held about you;
correct inaccurate information;
request deletion of your information;
restrict or object to certain processing;
withdraw consent where processing is based on consent;
unsubscribe from marketing;
request a copy of your information;
complain to your local data protection authority.
These rights may be limited in some situations, for example where information is needed to fulfil an order, comply with the law, prevent fraud, or maintain business records.
To make a privacy request, contact us using the details at the end of this policy. We may need to verify your identity before responding.
California and other US privacy rights
Depending on your location and whether applicable privacy laws apply to Ninestone Corner, you may have additional rights, including the right to know what categories of personal information are collected, used, disclosed, sold, or shared; the right to request access, correction, or deletion; and the right to opt out of certain targeted advertising or data sharing.
We do not knowingly sell personal information in the ordinary sense of selling customer lists for money. However, some analytics or advertising activities may be considered “sharing” or “sale” under certain US state privacy laws.
You may contact us to make a privacy request or to ask about available opt-out options.
Children’s privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the website, please contact us so we can take appropriate steps.
Security
We and our service providers use reasonable technical, organisational, and administrative safeguards designed to protect personal information.
No website, payment system, or electronic storage method is completely secure, so we cannot guarantee absolute security.
Third-party links
The website may contain links to third-party websites or services, such as social media platforms, payment providers, or external content.
We are not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before providing personal information to them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.
When we update it, we will change the “Last updated” date at the top of this page.
Contact us
For general privacy questions or requests, contact:
For order-related support, including order status, delivery, returns, refunds, or product quality issues, please use the support link in your order confirmation email or the Contact page on the website. Order support may be provided through a Ninestone Corner-branded Fourthwall support address.